Ontario is working hard to get parents the financial support they need to maintain their families and fully participate in community life.
The Family Responsibility Office (FRO) of the Ministry of Community and Social Services is responsible for enforcing:
- court orders for child and spousal support;
- domestic contracts that are filed with the courts; and
- court orders made in reciprocating jurisdictions that have been registered in Ontario.
The FRO is changing the way we work to improve services and supports to families in Ontario. Improvements will increase efficiency, enforcement and compliance. Some of these changes include:
- implementation of a new Integrated Service Delivery Model (ISDM Technology) that will provide a proactive case management approach along with supporting technology to improve client service and enforcement;
- legislation to amend the Family Responsibility and Support Arrears Enforcement Act, 1996
- operational efficiencies to improve client service;
- providing clients with better access to their own case information through the automated telephone enquiry system; and
- improving client outreach and distribution of information.
For more information about legislative amendments, please see About the Family Responsibility and Support Arrears Enforcement Amendment Act, 2005.